Volunteer Opportunities

We welcome your interest in becoming a Crisis Clinic Phone Line Volunteer. The Crisis Clinic provides a 24-hour phone service to anyone who calls, offering crisis intervention, emotional support, and information and referral to a wide variety of necessary resources often needed by our callers.

We also have a Youth Help Line, which is answered by our trained youth. Youth Volunteers must be at least 15 years old and need parental and/or guardian consent.

If you are interested you can download an application here or email us for an application, and return it to:

The Crisis Clinic of Thurston and Mason Counties
1910 East 4th Ave, PMB #87
Olympia, WA 98506-4632

After your application is received, it will be reviewed and you will be contacted for an interview. If all goes well you will then be scheduled for an orientation designed to answer many of your questions and to give you a glimpse of the training and phone work.

For more information contact Terrina Williams, Crisis Clinic Director at: twilliams@crisis-clinic.org or 360-586-2888 ext 110.

Volunteer Training Schedule

Held quarterly on the second weekend of January, April, July, and October.

  • Friday evening 6:00 pm - 9:00 pm
  • Saturday 9:00 am - 4:30 pm
  • Sunday 9:00 am - 4:30 pm
  • 6 Wednesday evening workshops
  • In addition the first 6 weeks will include a weekly 4 hour phone room training shift.
  • For INTERNS the first 3 weeks will include two 4 hour phone room training shifts.

To qualify for the training, you must have an interview and be able to commit to the entire weekend, the workshops, plus a weekly phone room training shift.

July/August 2019 Phone Line Volunteer Training Schedule

Training Weekend

Friday July 19, 2019
6:00 pm - 9:00 pm
Understanding Crisis and Crisis Intervention
Saturday July 20, 2019
9:00 am - 4:30 pm
Tools used in Crisis Intervention
Sunday July 21, 2019
9:00 am - 4:30 pm
Practice using your 'toolbox' in Crisis Intervention

Six Wednesday Evening Workshops 6pm - 9pm

July 24th Suicide Assessment, Designated Crisis Responders
July 31st Mental Health, Telecare, the Crisis Clinic Protocols
August 7th Boundaries and Rescue Triangle
August 14th Chemical Dependency and Review
August 21st Interpersonal Violence, Mandated Reporting
August 28th Training Recap and Graduation

In addition to the above, you will have a weekly 4 hour phone room training shift.

Crisis Line:
360-586-2800

Youth Help Line
360-586-2777

Business Line:
360-586-2888

Fax Line:
360-586-2808

Substance Use Disorder Services

Community Services List:
Thurston County (PDF)
Mason County (PDF)

Donate to the Crisis Clinic

The Crisis Clinic is committed to equal opportunity for all persons without regard to gender, age, race, ethnicity, religion, creed, national origin, marital status, ability or sexual orientation.

Thank you for supporting The Crisis Clinic of Thurston and Mason Counties. The Crisis Clinic is registered with Washington State’s Charities Program as required by law and additional information is available by calling 800-332-4483 or visiting www.sos.wa.gov/charities.

© 2019 The Crisis Clinic of Thurston and Mason Counties is a non-profit
IRS designated 501(c)(3) tax-exempt organization. Donations are tax deductible as allowed under federal tax law.
Updated 2019/05/11 22:05:12


...website by Scott Bishop, Olympia's volunteer webguy...