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Crisis Clinic of Thurston and Mason Counties
24 hours a day,
7 days a week.
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2-1-1
Western Counties 2-1-1 began operations January 17, 2007 and serves Grays Harbor, Lewis, Mason, Pacific and Thurston Counties. Trained information and referral specialists are available Monday-Friday, 8am to 5pm, excluding holidays.
What is 2-1-1?
2-1-1 is an easy to remember phone number for people to call for health
& human services information and referrals to help meet their needs.
It provides quick access to health and human services, encourages prevention
and fosters self-sufficiency. It also helps people learn about where to
volunteer or contribute to charity in their community.
How did 2-1-1 Begin?
The first 2-1-1 service started at the United Way of Metropolitan Atlanta
in 1997. The Federal Communications Commission (FCC) granted 2-1-1 dialing
code for community information and referral nationwide in 2000. Today, more than 80% of the United States has access to 2-1-1's toll-free information and referral services.
Who is Coordinating 2-1-1 in Washington State?
The Washington Information Network 2-1-1 (WIN 2-1-1) is coordinated
development of the state's 2-1-1 system. On April 15, 2003 the Washington
State Legislature passed ESHB 1787, a bill supporting creation of
a 2-1-1 system in Washington State and direction WIN 2-1-1 to designate
local 2-1-1 service providers based on national standards. WIN 2-1-1 piloted the 2-1-1 service in 2006 and achieved statewide 2-1-1 coverage in January, 2007.
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